Frequently Asked Questions

What are the delivery charges ?

We charge £59.99 to deliver a bed anywhere in the UK

If you live in Scotland there is a charge of £69.99

How long will delivery take?

Our Made to measure metal beds normally take 30 to 60 days depending on our order volume at the time.

Divan beds and mattresses normally take up to 10 to 30 days

Need a bed urgently? - Why not express your order to jump the queue. 

For more details speak to a member of our team on 0800 0351357

What is the process after ordering?

If you order a metal bed, you will receive a sketch from a member of our design team within 5 days.

This sketch will need to be confirmed by you before the bed goes into production.

If you have provided us with an email address you will also recieve progress emails, updating your on the progress of your order.

How Strong are the beds?

Strong is an understatement.

Take a moment to read some of our reviews and due to our unique design, we can be confident any child or adult will not bend this bed.

Our bed is not made from light weight alunium like some manufacures. 

The components used combined with our fabrication technique will provide many years of service from our Made To Measure Beds.

Does the paint ever chip off?

Our beds are powder coated by one of the UK leading powder coating specialists.

Our powder coating experts specialize in powder coating metal specifically.

As all our beds are powder coated using the same process as those in the aerospace industry, you can have peace of mind that unless your bed is subject to a substantial impact, you should find the bed will look as good as new in for many years to come.

Do I get a Guarantee?

All our beds are Guaranteed for 5 years.

Therefore if any component of the bed breaks due to a manufacturing defect, we will replace the part.

What If I Change my Mind?

No problem, as long as your bed has not gone into production, we will refund the card or bank you used to order the bed.

Which payment methods are accepted?

Payment can be received by card using our e-commerce website or alternately bank transfer, depending on your preference.

Are they hard to put together?

We would always recommend that you have someone join you to assist in assembling the bed.

If you prefered we can arrange for our driver to assemble the bed for you at a cost of £50.00